FAQs
#OddSockCo
There may be delays in deliveries to COVID impacted areas.
FREE SHIPPING ON ORDERS OVER $60 WITHIN AU
We accept payments via Visa, Mastercard, American Express & Afterpay.
Not yet, sorry. We do have plans to ship internationally so sign up to be our Sole Mate and keep up to date with news and what’s happening at Odd Sock Co.
Delivery cost varies depending on your location. You cart will provide an accurate delivery fee at checkout. Orders over $50 have free shipping.
Delivery can take 1-6 business days depending on your location. A Priority service will be launched soon for customers that need their socks sooner (fees are applicable).
Usually your order depending on its size will be posted through your letter box. Larger orders and parcels will be held at your local post office if you are not home to accept the delivery of a parcel. If you have not received your order within 6 business days, please contact us so we can investigate the delay.
Please contact the team in the first instance if any of your socks are faulty or damaged.
All socks before they leave our distribution office are checked for any damages. Please refer to our returns and refunds policy for further information
Please refer to our returns and refunds policy for further information
Please contact us by email or phone with your subscription ID. You’ll find your subscription ID in your ‘my account’ section.
If you need any further help or other questions answered please contact the team on hello@oddsockco.com
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Dja Dja Wurrung people are the Traditional Owners and the original inhabitants of the land on which Odd Sock Company headquarters is located.
We acknowledge the traditional owners of the land and pay our respects to Elders both past and present.